Effective client relationship management through flexible planning, thoughtful communication, service quality, and balancing toughness with empathy to build lasting partnerships.

Account management strategies

It's in human nature to instantly lose their mind when things get hard, and somehow they split nasty things that can't be undone. So, to reduce the ratio of unnecessary conflicts, let's make the feedback great again.

Constructive feedback

Delegating work does not absolve you of responsibility. In the case of a failure, the blame is all yours. Investors will go after the CEO, even if an intern made the mistake that hurt the company.

Delegate work, not responsibility

We can't always make things (or everything) on our own. If that somehow truly happens, then Inc, Corp, Enterprise or Group won't stand a chance with Freelancers. So why delegating?

Delegation and believe it will work

A couple days ago, I was asked if I were ever a product person, what would I do to make the best out of it. It took me a while. I mean, I've never walked in this shoe before. Wth is a product person? I wondered. And I started digging. Here it is, "Making sure your product/ thing shipped out flawlessly." A perfectionist mindset.

Go the extra mile

Sustainable growth companies are built by teams of shining constellations rather than just several bright stars. It all starts with recruiting.

Building a solid high performing team

Being able to make decision trains ourselves to accept responsibility with an open mind. Either it's a success or a failure, we move forward.

Making decision as a team member

People thrive when they believe in what they create, not from fake happiness programs. We value individual contributions, hire based on skills rather than background, promote knowledge sharing, and focus on meaningful work.

How people matter should work

These red flags are things we don’t want to see in our peeps. Even when you think they are improper, don’t waste your time with a wrong group of people.

Red flags

We figure a small team is easier to share perspectives, update on what's happening and discuss different work aspects. Besides better communication, working cross functional creates a higher chance to understand the whole operation flow.

The Dwarves runs by ideas

The concept of an "inner circle" within a company is not a new one, and at Dwarves, a software company founded by a group of engineers, this idea holds a significant value.

The inner circle

Our path with Basecamp didn't cross by accident. Years ago, we embarked on the Slack community and had it applied for internal communication. And project management on another tool, where documents & files are in G-suite.

Adjust The Way We Work In Basecamp Style

Learn how to use analysis documentation to clarify requirements, identify issues, and align solutions with clients for smoother product development and better team planning.

analysis-document

Learn how Burnup and Burndown charts help project managers track product development progress by showing completed work, remaining tasks, and timeline status clearly to clients.

burnup-and-burndown-chart

Learn how cognitive load affects mental effort and team performance, and why managing it is key to reducing overload and improving focus in business and technology teams.

cognitive-load

Conway's Law explains how a company's communication structure shapes its software design, highlighting the need to align team organization with system architecture for better development outcomes.

conway-s-law

Learn the key differences between Project Manager, Program Manager, and Portfolio Manager roles in software development and how they manage teams to meet client requirements effectively.

difference-between-project-program-portfolio-manager

Learn how enabling teams support stream-aligned teams by bridging skill gaps, sharing expertise, and improving delivery through collaboration, technical guidance, and knowledge transfer.

enabling-team

Learn two effective ways to handle customer-reported software incidents, including using an engineering support SWAT team and creating incident channels for faster communication and resolution.

how-one-product-team-works-when-having-incident

Learn how to improve your product sense to create user-focused products by observing users, analyzing everyday products, learning from experts, and staying updated with technology trends.

how-to-build-a-product-sense

Learn how to run effective Backlog Grooming meetings in Agile teams to prioritize user stories, manage backlog tasks, and prepare for sprint planning while saving time and improving focus.

how-to-run-the-backlog-grooming-effectively

Learn how the Pomodoro Technique boosts productivity by breaking work into focused 25-minute intervals with short breaks, helping you manage time and reduce mental fatigue effectively.

pomodoro-technique

Learn how to improve QA testing records with clear documentation formats for Mobile, BackEnd, and FrontEnd teams to track test status, scenarios, and related tickets effectively.

quality-assurance-works-in-the-product-team

Learn how agile teams use story points and collaborative methods like Planning Poker to estimate workloads accurately, improving sprint planning and product development efficiency.

story-point-estimation

Learn how stream-aligned teams enable fast delivery by owning end-to-end work, reducing hand-offs, and adapting quickly to change for better software flow and customer feedback.

stream-aligned-team

Effective software delivery depends on building stable, small teams of five to nine people who own their code, foster trust, minimize cognitive load, and communicate clearly through defined team APIs.

team-first-thinking

Discover how Team Topologies improves software delivery by organizing teams into four types and using three interaction modes to boost collaboration, reduce cognitive load, and enhance flow.

team-toplogies

Discover how Facebook fosters innovation by trusting engineers to take risks, leading to breakthrough tools like React and GraphQL that transform software development worldwide.

why-invest-in-tools

State in React is tied to a position in the UI tree.

Preserving and Resetting state in React

Frontend development has become increasingly complex over the years, and with it, the need for efficient state management.

Tackling Server State complexity in Frontend Development

Imagine we have a component with multiple states. It is simple enough not to use state management libraries. `useState` is surely a choice for the sake of brevity and clarity. But are there any issues we have to deal with? In this article, I want to make some improvements on `useState` hook and how we can replace it with `useReducer` as an alternative solution.

When should we use useReducer instead of useState?

How to deal with technical debt in Scrum

Project Operations Copilots is a suite of AI assistants designed to streamline project management and reporting processes. These copilots, built using Dify and custom implementations, help teams generate insightful project reports, create comprehensive project charters, and facilitate smooth project handovers. This approach represents a shift towards AI-assisted project management, enhancing team efficiency and project success rates.

Project Operations Copilots

Team Copilots is a suite of AI assistants designed to enhance team collaboration and productivity. These copilots, built using Dify and custom implementations, help teams manage tasks, facilitate communication, and improve overall efficiency. This approach represents a shift towards AI-assisted team management, enhancing team performance and project success rates.

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