operation
16 notes tagged operation.
- Dwarves operations checklists, part 1: the people lifecycle
Operations checklists for hiring, candidate evaluation, onboarding, leave, offboarding, social insurance paperwork and company assets.
- Dwarves operations checklists, part 2: clients, money and projects
Operations checklists for client contracts, billing and invoices, and a project from initialization through communication, backups, handover, case study and archive.
- Effective planning and reporting
How we do effective planning and reporting at Dwarves
- AARRR framework
We use the AARRR framework to measure and optimize every phase of a product by optimizing it through the insane focus on one metric at a time.
- Lean canvas
Lean canvas is an adaptation of Business Model Canvas by Alexander Osterwalder which Ash Maurya created in the Lean Startup spirit (Fast, Concise and Effective startup).…
- Write management objectives in SMART
Use S.M.A.R.T goal to define management objectives
- What to look for when hiring an operations lead
Operations is a very sensitive area of the company, so be very picky. A great ops person can dramatically improve the way your company works and make your life a lot…
- Dwarves email templates, part 1: candidates and new hires
Copy-ready email templates for interview and assignment invitations, rejections, offer letters, and welcoming and onboarding new hires.
- Dwarves email templates, part 2: employees, clients and community
Copy-ready email templates for employees, client holiday notices, resource changes, milestone sign-off and thank-you letters, plus how to keep them in Gmail.
- How we calculated the annual sales bonus
Guide to calculate annual bonus for sales
- Project collaboration guidelines
Guidelines for project collaboration between Dwarves and our Clients.
- Job-minded and mission-driven employees
Employees are either job-focused or mission-driven "mitochondria" who drive company growth. Prioritizing the latter through values interviews is key to startup success.
- Hiring approach
Hire people who tell us what to do, not the other way around.
- Our metrics for performance review
Performance is a final value that will be calculated from other metrics. This value will help to indicate how good all the activities we've done to make the company…
- How we make remote working work
Being office-present keeps you effective. Firms lean on that. It explains why companies are down to invest a fortune on building creative office with other benefit…
- Our remote working policy
Some useful practices we adopted to keep the remote working system goes smoothly. This policy is written in the context of our current company setup.