guidelines for project collaboraton DF and Client

Collaboration Guideline

Dwarves Workflow

FBSC

Fixed-Budget, Scope-Controlled (FBSC) is applied at Atomic Object.

Fixed Budget Scope Controlled

What skills that an engineer should have in order to work with client effectively?

How to work with clients

Invoice

A new hourly billing model is introduced to ensure fair compensation for effort, flexibility in project scope, control over additional work, and transparency with clients.

Pricing model: Bill by hours

Service Feedbacks

After a project has been loosely defined, the profit generating, or cost savings, potential should be estimated. Refining scope and budget will cost time and money. Knowing the potential reward will ensure that the research, design and planning effort stays within perspective.

Setting The Budget

The concept of the adjacent possible originates from Stuart Kauffman and his work on biological evolution.

The Adjacent Possible

We use the AARRR framework to measure and optimize every phase of a product by optimizing it through the insane focus on one metric at a time.

aarrr

Design sprint mostly applied to the Exploration phase. Friday is usually Education event or Lab projects at Dwarves Design, learning and continuous professional and personal development are in the core of our DNA. No one wants to settle, everyone wants to take the next step forward.

Design Sprint

lean-canvas

Lean Canvas is an adaptation of Business Model Canvas by Alexander Osterwalder which Ash Maurya created in the Lean Startup spirit (Fast, Concise and Effective startup). Lean Canvas promises an actionable and entrepreneur-focused business plan. It focuses on problems, solutions, key metrics, and competitive advantages.

Lean Canvas

Design systems enable teams to build better products faster by making design reusable, reusability makes scale possible.

Low-fidelity prototype: UI Design

wireframe

When we conduct an estimation, it is recommended to abandon the transitional “exact hours” assessment method, instead, use the story point based on the Fibonacci number (1, 2, 3, 5, 8, 13, 21…). The number expresses an estimation of the overall effort required to fully implement a backlog item or any piece of work.

Estimation Guidelines

monitoring

release

A Tips Of Hiring - Do & Don't

Account

Our path with Basecamp didn't cross by accident. Years ago, we embarked on the Slack community and had it applied for internal communication. And project management on another tool, where documents & files are in G-suite.

Adjust The Way We Work In Basecamp Style

Guide to calculate annual bonus for sales

Annual bonus for sales

Applying Myersbriggs Type Indicator In Hiring

In a recent post I wrote "Inner Circle", I expounded on the importance of contribution and value in relation to a person's work or performance.

Are You Helping

Burnout happens like burning the candle at both ends. But you get to select what time to pull the plug and replace with a new one.

Avoid Burn Out

We want to make impacts or influence people in some ways. That doesn't happen if we wait for the right moment because there isn't. Taking the shot means opening the door to mistakes and failures, and that's a good thing. We learn from them.

Beyond The Title

Blocking Distraction

Bric A Brac

Sustainable growth companies are built by teams of shining constellations rather than just several bright stars. It all starts with recruiting.

Building A Solid High Performing Team

Glice is a Golang license and dependency checker, providing detailed insights into dependencies and their licenses

Bunk license check

To make sure that project’s progress is aligned with the team plan, we collect artifacts every 3 months and save as record of what was done.

Back up Artifact

This checklist is for administrators and employee to manage company's assets.

Assets

This checklist illustrates the process of billing approval.

Billing

The checklist will show how to evaluate a candidate.

Candidate

The checklist presents the process of contract evaluation.

Consulting Contract

The checklist presents how the hiring is proceeded.

Hiring

The checklist of leave and request for the team.

Leave Request

The process when an employee offboard from the team.

Offboarding

What we have to do when a new employee come to our team.

Onboarding

The checklist shows how the project will be archive

Project Archive

The checklist outline the criteria of a project case study article

Project Case Study

The checklist shows the rule of communication in a project

Project Communication

The checklist shows the process of project handover

Project Handover

The checklist shows the process of project initialization

Project Initialization

The checklist of unemployment, social, health insurance

Unemployment, Social, Health Insurance

Vietnam Invoice

Guidelines for project collaboration between Dwarves and our Clients.

Collaboration Guidelines

A comprehensive compliance program encompassing monthly audits, transparent progress tracking, and consequences for non-compliance, aiming to foster accountability and transparency within the team.

Compliance Check Process

It's in human nature to instantly lose their mind when things get hard, and somehow they split nasty things that can't be undone. So, to reduce the ratio of unnecessary conflicts, let's make the feedback great again.

Constructive Feedback

Delegating work does not absolve you of responsibility. In the case of a failure, the blame is all yours. Investors will go after the CEO, even if an intern made the mistake that hurt the company.

Delegate Work Not Responsibility

We can't always make things (or everything) on our own. If that somehow truly happens, then Inc, Corp, Enterprise or Group won't stand a chance with Freelancers. So why delegating?

Delegation And Believe It Will Work

Effective Meeting

The email template is to invite camdidate to the assignment round in case the pre-assessment is skipped.

Assignment Inviation (Skip pre-assessment)

The email template is to invite camdidate to the assignment round.

Assignment Inviation

The email template is to welcome employee back to work.

Confirm Employee's Resume Date Day

The email template is to inform employee that he/she failed the probation.

Farewell Letter

The email template is inform new employee about company communication channel and mentor profile. - nikki - hnh

Follow-up Onboarding Items

The email template that you need to send to client when it's near holiday to announce about the absence.

Hung King Commemoration Day

The email template that you need to send to client when it's near holiday to announce about the resource changes.

Inform about resource change

International Labour Day

The email template is to annouce the interview date with the client.

Interview Invitation

The email template is to confirm about the milestone with client.

Milestone sign-off

National Day

New Year Day

The email template is to annouce about new employment.

Offer Letter

Whenever a Dwarves refers to a teammate that successfully deployed to a project, we use this template to announce the official start date of their referral bonus.

Referral Bonus Confirmation Note

The email template is to reject a candidate that is not qualified in the recruitment process.

Rejection

Salary Increment Announcement

Tet Holiday

The email template is to show appreciation to partner after the project closed.

Thank you letter

The email template is inform new employee about the onboarding meeting and information request.

Welcome Onboard

The email template is to announce every updates to the comminity and subscriber.

Welcome to Dwarves Updates

Focus on shipping when you are struggling with what to do next to be better as a software engineer. When you ship something new, users will try out your build and give you feedback.

Focus On Software Delivery

A couple days ago, I was asked if I were ever a product person, what would I do to make the best out of it. It took me a while. I mean, I've never walked in this shoe before. Wth is a product person? I wondered. And I started digging. Here it is, "Making sure your product/ thing shipped out flawlessly." A perfectionist mindset.

Go The Extra Mile

Hire people who tell us what to do, not the other way around.

Hiring Approach

Operations is a very sensitive area of the company, so be very picky. A great ops person can dramatically improve the way your company works and make your life a lot easier.

Hiring For Operations Team

A philosophical exploration of authentic employee engagement in software companies, focusing on individual contributions, unconventional hiring practices, knowledge sharing culture, and intrinsic motivation rather than superficial happiness metrics.

How People Matter Should Work

How we conduct insightful delivery reports that ensure transparency, improve team performance, and enhance client relationships

How to conduct delivery reports

How we do effective planning and reporting at Dwarves

How we do effective planning and reporting

Being office-present keeps you effective. Firms lean on that. It explains why companies are down to invest a fortune on building creative office with other benefit packages. There's nothing wrong about that. I'm just saying there are others ways to keep people.

Make Remote Working Works

Being able to make decision trains ourselves to accept responsibility with an open mind. Either it's a success or a failure, we move forward.

Making Decision As A Team Member

MBTI Type ESTJ

MBTI Type INTJ

MBTI Type ISTJ

MBTI Type ISTP

This is the guide how to name your Email, Basecamp, Slack, Trello username.

Naming convention

I would like to introduce to you our new initiative called **OGIF** ,  Oh God It's Friday. Moving forward, our Friday Showcase will have a broader range of topics to discuss and share.

OGIF - Oh God It's Friday

Performance is a final value that will be calculated from other metrics. This value will help to indicate how good all the activities we've done to make the company could grow.

Our Metrics For Performance Review

Some useful practices we adopted to keep the remote working system goes smoothly. This policy is written in the context of our current company setup.

Our Policy For Remote Working

Dwarves Foundation Team's guide on our project delivery process. This post will serve as your go-to resource for understanding our weekly, bi-weekly, and monthly activities, ensuring that we stay on track and excel in our deliveries as well as handle feedback.

Project Delivery Schedule and Guidelines

These red flags are things we don’t want to see in our peeps. Even when you think they are improper, don’t waste your time with a wrong group of people.

Red Flags

Setup email template in Gmail

For the past 5 years, we didn't have something called 'Culture Book'. Whenever a newbie steps in, it's natural to pick up the job and go with the flow. We hardly force them into other periodical office traps like team-bonding activities or late night drinks.

The Dwarves Culture Handbook

We figure a small team is easier to share perspectives, update on what's happening and discuss different work aspects. Besides better communication, working cross functional creates a higher chance to understand the whole operation flow.

Playbook