
**Title:** Dwarves Foundation - Assignment Invitation

**Body**

Hi [**name**]

Congratulations on reaching the second round for [**position**] position.

To better match your potential with our role, we would like you to complete a small exercise at [**link**]. This helps to demonstrate how you approach the tasks and provide us with some points to begin the interview.

Please submit your completed assignment by [**date**].

Feel free to let us know if you have any other questions about the assignment.

Sincerely,
Dwarves Foundation


The email template is to invite camdidate to the assignment round in case the pre-assessment is skipped.

Assignment Inviation (Skip pre-assessment)


**Title:** Dwarves Foundation - Assignment Invitation

**Body**

Hello [**name**]

Congratulations on passing our Pre-Assessment test for [**position**] position.

To better match your potential with our role, we would like you to complete an assignment at [**link**]. This helps to demonstrate how you approach the tasks and provide us with some points to begin the interview.

Please submit your completed assignment to us by [**date**].

Feel free to let us know if you have any other questions about the assignment.

Sincerely,

Dwarves Foundation


The email template is to invite camdidate to the assignment round.

Assignment Inviation


**Title**: Dwarves Foundation - Welcome Back

**Body**

Dear [**employee name**],

Warmly welcome you to come back with us. We hope you have had all the things arranged perfectly.

This email is to confirm your returning to work with these below details:

- Resume date:
- Office hours:

Please be reminded that your benefit package will remain the same. We understand it might take some time to catch up with other members. Please take any time you need to get back with the chase and impress us with your enthusiasm.

On behalf of other Dwarves, it’s good to have you back!

Best regards,
Dwarves Foundation


The email template is to welcome employee back to work.

Confirm Employee's Resume Date Day


**Title**: Dwarves Foundation - Farewell Letter

**Body**

Hi [**name**],

On behalf of DF, we would like to express our gratitude for contribution in the last three months.

However, we are regret to inform that your probationary period at DF will be concluded since your performance cannot meet our expectation. Still, we want to thank you for spending your time and effort being a part of the team.

We encourage you to re-apply for any of our next vacant positions in your expertise area. In the mean time, may all the good luck will come to you in your next endeavor.

Thank you,
Dwarves Foundation


The email template is to inform employee that he/she failed the probation.

Farewell Letter


**Title**: Follow-up on Welcome Onboard email

**Body**

Hi [name],

Our pleasure to welcome you to Dwarves Team. As discussed, please help to proceed with these items to finish the onboarding process

- Join Dwarves Server: https://discord.gg/dwarvesv
- Join Pod Town Server: http://discord.gg/pod-town
- Getting to know The Dwarves: https://github.com/dwarvesf/handbook
- Setup TransferWise: [https://wise.com](https://wise.com/)
- Setup Basecamp Integration by filling up the Metabase link (*we will send this through another separate email*). This will grant you integration into the **Dwarves Basecamp** & allow you to finish the onboarding list.
- Follow up your 60-day plan
- Reply to Welcome Onboard email with details info for Contractor Agreement (*if you have replied, please skip this*)

Once you've joined the server, -mentor1- and -Ops- will help to support you on the project onboarding. You can find us through the Discord profile

- Mentor:
- Ops:

If you face any trouble, please let us know. Or you can reach Duy via 0906906731 for urgent matters.

Regards,

Dwarves Foundation


The email template is inform new employee about company communication channel and mentor profile. - nikki - hnh

Follow-up Onboarding Items


**Title:** Dwarves Foundation - Holiday Announcement

**Body**
Dear [**company name**],

Dwarves Foundation would like to thank you for your kind cooperation during the time.

In the history of Vietnam, we annually hold a ceremony on the 10th day of the 3rd lunar month.  The purpose of Hung King Commemoration Day is to remember and express our gratitude to the contribution of the Hung Kings - who are known as the traditional founders of the nation and became its first emperors.

According to the Government’s regulation about the public holiday [**year**], we are pleased to  inform the schedule of the holiday as follow:

*Dwarves Foundation will be closed from* <-date-> *to the end of* [**date**]*. We will resume our normal business hours on* [**date**]*.*

Please note that all the queries and orders should be requested at least **3 days up to 1 week before** the holidays starts. Any further riddle within this time shall be promptly processed as soon as we join back.

In case of emergencies or critical issues, please WhatsApp **(+1)** **818 408 6969**.

We sincerely apology for any inconvenience this may cause.

Thank you for your understanding.

Best regards,

Team Dwarves


The email template that you need to send to client when it's near holiday to announce about the absence.

Hung King Commemoration Day


**Title:** Dwarves Foundation - Resource Changes Agreement on [**Name of Project**] from [**date**]

**Body:**

Dear [**customer name**]

Thank you for your kind collaboration with us on the [**Name of Project**].

According to the consultancy agreement no [**CA Number**] we signed on hellosign.com, this email confirms the changes in the development services which is specified in the Services term in the Appendix 1.

We are presently in the process of [**stage of process**] with the current resource of

- Position of Devs
This email is to inform you about our changes in resource in order to meet the requirements on both sides from [**date**]. The new resource for [**Name of Project**] shall be updated as below

- New resource
As a result, the status of the resources going forward from [**date**] with this following details

- Updated resource
We do hope this change brings better fit the mutual requirements.

Please kindly confirm your agreement for this by providing us with your response email. Shall you have any idea on the changes, please let us know.

Best regards,

Team Dwarves

**Example**

![](assets/information-about-resource-change_template-resource-change.webp)


The email template that you need to send to client when it's near holiday to announce about the resource changes.

Inform about resource change

**Title:** Dwarves Foundation - Holiday Announcement

**Body**
Dear [**company name**],

Dwarves Foundation would like to thank you for your kind cooperation during the time.

In the history of Vietnam, April 30th, 1975 is the day that marks the fall of Saigon Government, ending the Vietnam War and leading to the liberation of Vietnam's Southern part.

Since this followed by the International Labour Day - May 1st - we are pleased to inform the schedule of the holiday according to the Government’s regulation about the public holiday [**year**]:

*Dwarves Foundation will be closed from* [**date**] *to the end of* [**date**]*. We will resume our normal business hours on* [**date**]*.*

Please note that all the queries and orders should be requested at least **3 days up to 1 week before** the holidays starts. Any further riddle within this time shall be promptly processed as soon as we join back.

In case of emergencies or critical issues, please WhatsApp **(+1) 818 408 6969**.

We sincerely apology for any inconvenience this may cause. Thank you for your understanding and we hope you find the holiday enjoying every single minute.

Best regards,
Team Dwarves Foundation.


International Labour Day


**Title:** Dwarves Foundation - Interview Invitation

**Body**

Hi [**name**],

Thank you for applying to Dwarves Foundation as a [**position**]

This email is to remind and confirm your interview schedule. This is a 60-minute interview with detail as below:

- Time: DD/MM/YYYY - HH:MM AM/PM
- Location: Floor 18, Block Iris 3, Ha Do Centrosa, 118 3/2 street, District 10, HCMC.

Please park your bike in the basement. Once you get to block Iris 3, use the elevator to go to the 1st floor. Then contact our HR: Van - 0979291600

Note: Please bring your laptop for some quick assignment.

Hotline: 0282 246 0 246

Just let us know if you have any question about the interview. We looking forward to hearing from you.

Best regards,
Dwarves Foundation


The email template is to annouce the interview date with the client.

Interview Invitation


**Title:** Project XX - Milestone Signoff

**Body:**

Dear [**Name**],

As discussed in previous meeting, we have agreed to sign off the last milestone [**name of milestone**] of [**project**]. Please help us to confirm on this email, upon confirmed we will send another invoice email.

Thank you for your collaboration.

Sincerely,
Dwarves Foundation


The email template is to confirm about the milestone with client.

Milestone sign-off


**Title:** Dwarves Foundation - Holiday Announcement

**Body**

Dear [**receiver name**],

Dwarves Foundation would like to express our gratitude toward your kind cooperation during the time.

**Vietnam National Day** is held on September 2 to commemorate the Vietnam Declaration of Independence from France on September 2, 1945.

According to the Government’s regulation about the public holiday 2019, we are pleased to inform the schedule of the holiday as follow:

*Dwarves Foundation will be closed* from [**date**] *to the end of* [**date**]. *We will resume our normal business hours on* [**date**]*.*

Please note that all the queries and orders should be requested at least from **3 days up to** **1 week before** the holidays starts. Any further riddle within this time shall be promptly processed as soon as we join back.

In case of emergencies or critical issues, please contact **(+84)** **282 246 0246**.

We sincerely apology for any inconvenience this may cause. Thank you for your understanding.

Best regards,

Team Dwarves.


National Day


**Title**: Dwarves Foundation - Holiday Announcement

**Body**

Dear [**company name**],

Dwarves Foundation would like to thank you for your kind cooperation during the time.

New Year's Eve and New Year Day have always been the time that everyone is looking forward to and we are no different from you. It is the symbol for festivities to say goodbye to the last year and mark the start of the new one.

According to the Government’s regulation about the public holiday [**year**], we are pleased to inform the schedule of the holiday as follow:

*Dwarves Foundation will be closed from* -date- *to the end of* [**date**]*. We will resume our normal business hours on* [**date**]*.*

Please note that all the queries and orders should be requested at least **3 days up to 1 week before** the holidays starts. Any further riddle within this time shall be promptly processed as soon as we join back.

In case of emergencies or critical issues, please contact (+**84**) **282 246 0246**.

We sincerely apology for any inconvenience this may cause. Thank you for your understanding and we genuinely hope you enjoy the holiday to the fullest.

Best regards,
Team Dwarves


New Year Day


**Title**: Dwarves Foundation - Offer letter

**Body**

Hi [**name**],

Thank you for your interest in the [**position**] position and your effort of taking the interview process at Dwarves Foundation. Based on the good performance after all, we are glad to see you as a good fit for the team.

As a result, we are pleased to offer you the position of [**—position**]-[**name—**] with the detail as below:

- Employment type: Full-time/Part-time
- Office hours: 9.30am - 6.30pm
- The GROSS salary : [**salary**] VND/month
- Probation time : [**probation duration**] months
- Probation salary: [**salary**] VND/month
- Commencement date: [**start date time**]
- Contract signed with LLC

Please confirm if your acceptance by replying to this email. Also, please let us know if the commencement date well fits your schedule.

We look forward to having you in the team!

Best regards,

Dwarves Foundation


The email template is to annouce about new employment.

Offer Letter


**Use case**: Whenever a Dwarves refers to a teammate that successfully deployed to a project, we use this template to announce the official start date of their referral bonus.

**Title**: Dwarves Foundation: Referral Bonus Confirmation Note

**Body:**

Hi [name]

This email is to confirm your referral bonus for the referring case of 

- [referred employee - role]: [project].

We’re glad to announce that [referred employee] has been successfully deployed. As in the [Referral bonus policy](https://github.com/dwarvesf/handbook/blob/master/how-we-hire.md#referral), your referral bonus will be as followed:

- Referral bonus amount: [$]

*Please be noted that this bonus will be included into your monthly payslip and will be paid upon completion of the project invoice.*

Thank you for helping us meet another cool teammate. If you have any questions regarding the effective date, please let me know.

Regards,


Whenever a Dwarves refers to a teammate that successfully deployed to a project, we use this template to announce the official start date of their referral bonus.

Referral Bonus Confirmation Note


### Screening Rejection
**Title**: Dwarves Foundation - Application Result 

**Body**
Hi [**name**],

We really appreciate your interest in Dwarves Foundation. However, we’re sorry to inform that this position might not be the best match for you at the moment.

It was a pleasure to learn more about your skills and accomplishments. We will be keeping your CV on file for future openings that better fit your profile.

Meanwhile, we welcome you to come hangout at [**Dwarves Discord**](http://discord.gg/dwarvesv), or stay tuned with our daily updates in [**Dwarves Fanpage**](https://www.facebook.com/dwarvesf).

We wish you all the best in your future endeavors.

Best regards,

Dwarves Foundation

### Interview Rejection
**Title**: Dwarves Foundation - Interview Result

**Body**

Hi [**name**],

We really appreciate your time for the interview at Dwarves Foundation for the [**position**] position. However, we’re sorry to inform that this position might not be the best match for you at the moment.

It was a pleasure to learn more about your skills and accomplishments. We will be keeping your CV on file for future openings that better fit your profile.

Meanwhile, we welcome you to come hangout at [**Dwarves Discord**](http://discord.gg/dwarvesv), or stay tuned with our daily updates in [**Dwarves Fanpage**](https://www.facebook.com/dwarvesf).

We wish you all the best in your future endeavors.

Best regards,

Dwarves Foundation


The email template is to reject a candidate that is not qualified in the recruitment process.

Rejection


**Title:** Dwarves Foundation - Salary Increment

**Body**

Dear [**name**],

As mentioned earlier, your amazing performance as a [**current position**] did reveal an impressive dedication that greatly impacted our objectives and long term goals.

It gratifies us to officially inform you on your salary increment with details as follows:

- Current salary:
- New salary:
- Effective day:

On behalf of other Dwarves, we want to extend our warm congratulations. Its a fortune to have you in our team and we hope to do so for years to come.

Best regards,
Dwarves Foundation


Salary Increment Announcement


**Title:** Dwarves Foundation - Holiday Announcement

**Body**

Dear [**company name**],

Dwarves Foundation would like to thank you for your kind cooperation during the time.

Tet Holiday, or Vietnamese Lunar New Year, is the most important public holiday in Vietnamese culture. We celebrate the arrival of spring based on the Chinese Calendar by visiting relatives and family reunion.

According to the Government’s regulation about the public holiday -year-, we are pleased to inform the schedule of the holiday as follow:

*Dwarves Foundation will be closed from* [**date**] *to the end of* [**date**]*. We will resume our normal business hours on* [**date**]*.*

Please note that all the queries and orders should be requested at least **3 days up to 1 week before** the holidays starts. Any further riddle within this time shall be promptly processed as soon as we are back at work.

In case of emergencies or critical issues, please contact (**+84**) **282 246 0246**.
We sincerely apology for any inconvenience this may cause. Thank you for your understanding.

Best regards,
Team Dwarves


Tet Holiday


**Title:** Dwarves Foundation - Thank you Letter

**Body**

Dear [**company name**],

We would like to express our gratitude towards your invaluable cooperation this whole time.

Thank you for working and entrust us with [**type of service we offer**]. We value your credibility in Dwarves Foundation and we do hope the outcome of the work did meet your expectation.

It has been a great pleasure having you as a steady partner during this project. Quality and customer service are what distinguish us from others. Your continued patronage and suggestions are the vital parts of our growth and we are grateful for that.

We look forward to having our paths crossed again and genuinely we wish you an amazing journey ahead.

Best regards,

Team Dwarves


The email template is to show appreciation to partner after the project closed.

Thank you letter


**Title**: Dwarves Foundation - Welcome Onboard

**Body**

Hi [**name**],

Thank you for accepting the offer to join Dwarves Foundation as a [**position**]. It is our pleasure to welcome you to the team with the following details

- Onboarding date:
- Onboarding time: 10:00AM
- Onboarding link: -Google Calendar link-

*During this pandemic, you're welcome to start your first day at home.*

Please help to fill out these following information so we can proceed with the Contract Agreement:

- A photo of your ID/Passport
- A digital copy of your portrait/ avatar (clean background, black/white t-shirt)
- Your current home address
- Your bank account information
- Your phone number
- Your current MBTI type. *If you haven’t taken the MBTI test, please do at [**this link**](https://www.16personalities.com/)*

We are looking forward to working with you. Do not hesitate to contact us if you have any further questions.

Best regards,

Dwarves Foundation


The email template is inform new employee about the onboarding meeting and information request.

Welcome Onboard


Hey there!

You’re receiving this because you’ve interacted with Dwarves Team through our [website](https://dwarves.foundation/), our [Facebook](https://www.facebook.com/dwarvesf) posts, or the active [Discord Network](https://discord.gg/dwarvesv?fbclid=IwAR0qISIXoxthRyof3yka_P12oWH6ixd5RVwCXBWna5NYJpgqho0M0zRIN8M).

No matter which platform you’ve stopped by, we thank you for doing that! Welcome to **Dwarves Updates**.

**Dwarves Updates** is where we share our lesson learned, where we head to and what we stay proud of - as a team. Short enough for your morning coffee, and get delivered once every month.

Dwarves Foundation is an innovative tech firm. We help business resolve their problem using tech solutions, offshore development and technical consultancy.

We simply want everyone who visits Dwarves Team can somehow be a part of our journey. It’s the companion that makes the road enjoyable.

Got a minute? Let’s walk through some of our previous issues at [**log.d.foundation**](https://log.d.foundation/)

- [**It’s a wrap: 2021 in Review**](https://log.d.foundation/ae3b921059ec4834b2f28195f71aee5f)
- [**Nov 30: Engineering Organization Structure**](https://log.d.foundation/06d0a46163914f10831d3146867dde2d#6fc9a667168242bb8b50990293562996)
- [**Oct 31: The path to growth at Dwarves**](https://log.d.foundation/06d0a46163914f10831d3146867dde2d#3c1fa5109e9643ab9ca31c5fcc3a3a5c)

*In case this email doesn’t suit your need, please kindly unsubscribe here. Hope to see you again real soon.*


The email template is to announce every updates to the comminity and subscriber.

Playbook > Operations > Email Template