A UX guide to designing agentic AI systems that balance automation with user control.

Should AI agents transact without human confirmation?

Discover why UX benchmarking is essential before any redesign. Learn how capturing usability metrics provides a baseline for improvement, avoids accidental regression, and builds stakeholder confidence. Get practical tips for effective benchmarking and see how it drives outcome-focused design.

Why every redesign should start with UX Benchmarking

Learn what true feedback is and isn't. Discover practical steps for giving and receiving feedback that fosters growth and trust.

Real feedback

Explore AI-generated user profiles in UX research and their potential benefits and limitations. Learn when synthetic users can complement real user research and best practices for responsible use.

Research > Notes > UX

2025

July (2 posts)

June (1 posts)

2024

December (1 posts)