Who Does What

Figuring out whom to bring a particular issue or question to shouldn’t be a guessing game. Most concerns fall pretty clearly within the responsibility of a specific team at Dwarves Foundation, and the head of that team should be the first point of contact. At the same time, every single person who works at Dwarves Foundation is approachable and friendly, more than willing to point you in the right direction. If you have a question, you’re probably not the first, so speak up!

Expectation

Expectations are the responsibility defined for each role. If you are qualified for the job, we don’t have to tell you what to do. We expect someone in a particular role to ensure the responsible or be actively working towards them.

Beyond a role

The expectations define the bar for the role, but what about going above and beyond? We would love everyone in the company to go above and beyond these expectations. In fact we pretty much expect everyone in the company to be meeting them and then asking us what more they can do to help.

When we see people pushing the limits of their current role, and when we see people already fulfilling other roles we will jump on this as soon as we notice to offer up extra activities or even a new role. We want to foster a culture where everybody feels empowered to do their role and as they feel comfortable and ready to push in any direction they wish.

Below you’ll find a list of the major groups and teams within the company. They’re listed in alphabetical order by group name first and then, when relevant, by team. Inside groups/teams, people are in listed alphabetical order by last name, and the most senior people in a group/team are shown in bold.

Visit the organization chart at bit.ly/df-org-chart

Business & Marketing

The business development group is lead by Linh and responsible for every aspect of growth. The business group consists of three teams:

Account

The account team responsible for taking care of the clients. When the sales bring back some deals, the account will help to close it, runs the project and ensure its success. Giang T is a person you could speak.

Sales

Under Linh leadership, Nam, Duy N is working closely and responsible for all the partnership inquiry from our customers. They also help to expand the business connection.

Marketing & PR

We don’t have marketing department. No one is taking responsibility for marketing. We are still looking for the right person for the job. At the meantime, Duy occasionally spend her time to tell our story and keep the Dwarves public-facing channels updated.

Design

The design group is lead by Khai and consists of 2 teams:

UX Designer

Ngoc, Ly and Thanh heads up product strategy and works on new features of every product that we build at Dwarves Foundation. They look for insights into customer behavior using a variety of methods and play a key role in helping inform product direction and how we work.

UI Designer

Anh is our lead visual designer. Along with Giang, they are responsible for all the look & feels on every product that we made, dwarves.foundation, dwarves.careers, golang.org.vn, and any other public-facing properties like the post on Medium, the team picture on Facebook, etc.

Executive

We have one C-level executive at Dwarves Foundation.

CEO

Han is our CEO. He’s principally responsible for setting the overall direction of the company. He was the founder who started Dwarves Ventures, the ventures builder that led to Dwarves Foundation, back in 2014. As the company keeps growing, he also helps to recruit and fills up the missing pieces.

Operation

People Ops

Van is our person for HR development. Under the collaboration between Van & Huy N, hopefully every dwarf can match our standard and happily achieve their goals. Van is also an admin assistant. She is another great person to ping if you don’t know where to go with a question.

Technical Ops

Khai is taking the probation to lead the Design team and to look after the design folks. Huy N can be looked as the bridge between operation team and engineer team. Along with Khai, Huy will work with Han to make working at Dwarves Foundation an excellent experience for its employees. Huy is often the best person to tap first, when you don’t know whom to talk to about a problem in your career path, mission.

Programming

Engineering Director

Huy G & Huy N are one of the early staffs and they are helping to guide & manage the whole technical group. They’re responsible for setting the technical direction of our products, run technology and look after the engineering folks. The group consists of four teams:

Backend

The backend engineers are responsible for the user-facing backend systems and the API. They also help to maintain and shape the fundamentals of engineering. Huy N is the team lead and work with Minh, Hieu, Nam, Khiem, Phat, Tay.

Mobile & Desktop

Working on the native applications for Android, iOS, and MacOS, the mobile team is lead by Trung and is responsible for those user-facing systems. That was only possible because we dedicated solid teams to both efforts. Phuc and Khanh is also a critical part of the mobile development team.

QA

Before we ship a new feature, Quynh, our resident bug squashers. Their job is to break things, so we know what needs fixing. They run rolling tests on all web and mobile versions for quality control. Few things ship without their stamp of quality approval.

Web

The web team is lead by Huy G, Minh T and Thanh P. They are responsible for the user-facing system on the web front. They work across multiple products and ensure the user experience.

Infras

Dwarves Foundation and its customer’s infrastructure operate across different cloud platforms. Keeping the lights on with high reliability is the foremost mission of the Infras operations team or SRE, and they’re op-fully amazing at doing it. Quang is team lead and he works with Nam N to make sure our infrastructure stays healthy.

Next: How we work