Email Communication and Use

We use email as our formal tool for both internal and external communication. Every email is utilized for a specific field, which comes along with different instructions.

We currently go with these:

Communication

1. team@d.foundation

For external communication. Clients or people outside the company should only know this email to communicate with us.

Every email composed by team@d.foundation should be meant for external contacts, such as agreement or announcement.

2. operation@d.foundation

For internal communication. Everything happens in the company, the operation email should be in the cc.

operation@d.foundation email is used to

Inform employee on his/her employment issue (term of employment, salary adjustment, review, meeting)
Log conversation with clients from other personal team accounts (through cc)
etc

3. spawn@d.foundation

For hiring. spawn@d.foundation stores every material used for the hiring process, which includes

Invitation for tests ( Pre-Assessment/ Assignment)
Receive DO-NOT-REPLY notification from CCAT (our resource to assess applicant’s competence )
Confirmation/Reject email for applicants
Job offer
Automated receive CV from job sites (IT Viec)

4. accounting@d.foundation

As it sounds, accounting@d.foundation is all for the issue that relates to money transaction.

Invoice information (in & out)
Notification on employee salary adjustment (through cc from Operation)
Tax

Use

Miner email is used by our Developers to create an account and log in all of our mobile applications for mobile testing. Whenever a problem or bug comes in our app, a notification should be dropped at this email.